PRIVACY POLICY
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At Mary Valley Essence, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or make a purchase.
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1. Collection of Personal Information
We collect personal information from you when you visit our website, place an order, or interact with us in other ways. The types of personal information we may collect include:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed through a secure third-party payment provider)
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Purchase history
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2. Use of Personal Information
We use the personal information we collect to:
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Process and fulfill your orders
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Communicate with you regarding your orders and products
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Provide customer support
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Improve our products, services, and website
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Send promotional materials and offers (if you opt-in to marketing communications)
We do not sell, trade, or rent your personal information to third parties. We may, however, share your personal data with third-party service providers who assist us with business functions such as payment processing, delivery, and marketing. These third parties are required to comply with strict data protection standards.
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3. Security of Personal Information
We take reasonable precautions to protect your personal information. Our website is hosted on WIX, which provides secure payment processing through industry-standard security measures. Payments are encrypted, and we rely on WIX's secure systems for protecting transaction data.
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We also use protection for our internal systems, but please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
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4. Cookies
We may use cookie on our website to enhance user experience. Cookies are small files stored on your device that help us track your preferences and improve site functionality. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
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5. Accessing and Updating Your Information
You have the right to access, correct, or delete the personal information we hold about you. If you would like to request a copy of your data, or if you believe that your personal information is incorrect, please contact us using the details below.
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6. Marketing Communications
By subscribing to our newsletter or opting in to receive marketing communications, you agree to receive promotional content from us. You can unsubscribe from these communications at any time by following the unsubscribe link at the bottom of our emails or by contacting us directly.
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7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites are not under our control and may have their own privacy policies. We are not responsible for the content or practices of these sites. We recommend reviewing their privacy policies before providing any personal information.
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8. Intended Audience
This website and the services we offer are intended for individuals over the age of 16. It is not designed or intended to attract children. If you are under the age of 16, we ask that you refrain from using our site or providing any personal information. We do not knowingly collect information from anyone under 16 years of age.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates to the policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Mary Valley Essence
P.O. Box 73, Kenilworth QLD 4574
0402 231 336
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Last updated: 12/11/2024​
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